Terms of use

Last updated 2026-09-21

These terms cover use of this website and the pickup & delivery service you can request through it. Using the site or requesting a pickup means you agree to them. They are written in plain language on purpose.

The website

Hours, prices and services on this site are accurate to the best of our knowledge but can change without notice. Machine prices are posted in the store and those govern. Holiday hours may differ from the posted schedule — call ahead. Nothing on this site is a guarantee of availability.

Pickup & delivery requests

• Submitting the form is a request, not a booking. Your pickup is confirmed only when we text or call you back with a window and a total.
• Pricing is $1 per pound for wash, dry and fold plus a delivery fee based on distance, quoted before pickup. Comforters, blankets and oversized items are priced separately.
• Please empty pockets. We are not responsible for items left in clothing, and we cannot return money or objects found in pockets that were not reported to us.
• Please tell us about anything that needs special handling — delicates, stains you want treated, items that should not go in a dryer. We follow care labels when present and use our best judgement otherwise.
• If an item is lost or damaged through our error, our liability is limited to the reasonable replacement value of that item, capped at ten times the wash-and-fold charge for the order. We are not liable for items with pre-existing damage, for colour bleeding or shrinkage from normal washing, or for items not reported missing within 48 hours of delivery.
• Orders not collected or delivered within 30 days because we could not reach you may be donated.

In the store

Dryers are for customers washing with us. Please start your last wash at least an hour before closing. Machines that malfunction should be reported to the attendant or by text to (615) 886-0469 so we can refund the cycle and take the machine out of service. Unattended laundry is left at your own risk.

Your information

How we handle what you give us is covered by our privacy policy.

Content

The logo, text and design of this site belong to Coin Laundry. You are welcome to link to the site; please do not copy it.

Contact

Coin Laundry, 1925 Madison Square Blvd, La Vergne, TN 37086 · (615) 482-1464 · text (615) 886-0469.